Help

Questions & answers

Delivery, returns, the planner, your plan and your account — everything we're asked, in one place.

Orders & delivery

How much is delivery, and where do you ship?

We ship worldwide. Delivery is $5.95 an order, and free on orders over $50 — the exact cost is shown at checkout before you pay. Digital downloads and the personalised plan need no delivery at all.

Delivery details
How long will my planner take to arrive?

We dispatch paid orders within 2 working days. After that, most parcels arrive in 5–15 working days, depending on where in the world you are.

Delivery details
Where's my order?

Your order confirmation email has a link to your order. We email you again when it's dispatched, with a tracking number whenever the delivery service gives us one. If you ordered with an account, Account → Orders lists every order and where it's up to.

Your orders
Will I pay import duty?

Some countries charge import duty or tax on parcels from abroad. If yours does, it's collected by your postal service or courier and isn't part of our price.

Can I send it back?

Yes — unused items can be returned within 14 days of delivery. If a planner arrives damaged or misprinted, send us a photo and we'll replace it free.

Returns
Can I buy more than one — for siblings or a class?

Yes. Choose the quantity in your cart; every child gets their own copy to fill in. For a madrasah or school order, get in touch and we'll quote you.

Contact us

The planner

What age is it for?

Children aged 5 to 12. Younger children do it with a parent; older ones manage it on their own and love keeping score of their stars.

How long does one planner last?

120 pages — the daily pages, plus the duʿā, salah and wudu guides, the Quran treasure map and the good deeds jar your child keeps coming back to.

Is the Arabic written out so my child can read it?

Every duʿā is printed in Arabic, with English transliteration and its meaning underneath, so children who can't read Arabic yet still learn it.

How does a child use it?

Five minutes a day, after Maghrib or before bed. They open today's page and tick off their prayers, the duʿā they learned and the good deed they did — every tick is a star. At the end of the week you sit down together for the weekly review and write them a note.

The personalised plan

Is my plan written by AI?

The first draft is, and we'd rather tell you than hide it. Our engine works out your numbers first — your resting rate, your target, your protein — and never lets them fall below what's safe. Then our plan writer, an AI model, drafts the meals, recipes, training and shopping around those fixed numbers and your prayer times, under strict rules: halal only, your allergies out, nothing inside your fast. Automatic checks audit the draft, and our coach reads every line, edits it and approves it. The AI never talks to you, and nothing reaches you that a person hasn't signed off.

Who is the plan for?

Anyone aged 14 or over who wants to eat and train around their salah. It's guidance, not medical advice: if you're pregnant, managing a health condition or taking medication, speak to your doctor before you start.

The plan's terms
What does it cost?

Your first plan, and its review by our coach, are free. After that, monthly revisions are a subscription at $29 a month, and you can cancel any time.

What makes this different from a macro calculator?

A calculator gives you four numbers. This gives you dishes you'd actually cook, at times that fit your prayers, a training split for the days you have and the equipment you own, a weekly shop, and our coach, who reads your medical notes before approving any of it.

How does Ramadan work?

Your plan switches to suhoor and iftar automatically during Ramadan — every meal falls between Maghrib and Fajr, and that's checked, not hoped for. Training volume halves while loads stay the same, so you keep your strength. You can also switch it on early to prepare.

What if I fast Mondays and Thursdays?

Tell us in the intake. Those sessions move to the hour before Maghrib, with the meal straight after, and your plan tells you how to shift that day's eating. The rest of the week is unaffected.

Is the food halal? What about my allergies?

Everything is halal by default. Every draft is scanned for anything haram — including the easy-to-miss ones like mirin, gelatine and cooking wine — and for your allergies, including where they hide: tahini for sesame, ghee and paneer for dairy, soy sauce for soy. A draft that fails can't be approved.

Why do my meal times change?

Because the sun does. Your meals are written as “forty minutes after Dhuhr”, not “1pm”, so your plan follows the prayer times through the year. Open it any day and the times are that day's.

Can I cancel?

Any time — from the billing section of your account, or just write to us. You keep your plan until the end of the month you've paid for, and you won't be charged again. No retention scripts, no hoops.

Cancelling the plan

Account & payments

Is payment secure?

Checkout runs on Stripe, the same payment processor used by millions of shops. We never see or store your card details.

What currency are your prices in?

US dollars. If your card is in another currency, your bank converts the amount when you pay. Any tax that applies is shown at checkout before you pay.

Do I need an account to order?

Not for the planner — you can check out as a guest. The monthly plan needs a free account, because that's where your plan, your progress and your billing live.

How do I delete my account?

Sign in, open Account → Settings and choose Delete my account. It takes effect immediately and cancels any subscription.

Privacy

Didn't find it?

Ask us — a real person answers, within two working days.

Contact us